TERMS AND CONDITIONS OF THE WEBSITE
WWW.CARDIOVICE.COM
valid from 01/09/2021

§ 1
GENERAL PROVISIONS

1. The website at www.cardiovice.com is run by TELEMEDICAL INNOVATIONS spółka z ograniczoną
odpowiedzialnością entered into the Register of Entrepreneurs by the District Court in Gliwice,
10th Commercial Division of the National Court Register under the KRS number: 0000653884,
place of business and address for service : ul. Wincentego Pola 16, 44-100 Gliwice, tax
identification number NIP: 7123325660, statistical number REGON: 366116390, e-mail address:
info@telemedicalinnovations.com .
2. The www.cardiovice.com website is addressed to investors, media, B2B partners and customers,
B2C customers and B2B2C customers, and its purpose is to present the Service Provider's
products and indicate the possibility of their use.
3. The website operates on the principles set out in these Terms and Conditions.
4. The Terms and Conditions define the types and scope of services provided electronically by the
www.cardiovice.com Website, the rules for the provision of these services, the conditions for
concluding and terminating contracts for the provision of electronic services, as well as the
complaint procedure.
5. Each Customer, upon taking steps to use the Electronic Services of the www.cardiovice.com
Website, is obliged to comply with the provisions of these Terms and Conditions.
6. In matters not covered by these Terms and Conditions, the following provisions shall apply:
6.1. The Civil Code,
6.2. the Act on the provision of electronic services of July 18, 2002,
6.3. the Act of February 4, 1994 on copyright and related rights,
6.4. and other relevant provisions of Polish law.
§ 2
DEFINITIONS

1. CONTACT FORM – a form available on the website www.cardiovice.com that allows you to send a
message to the Service Provider.
2. REGISTRATION FORM – the form available at www.cardiovice.com/cloud , available after clicking
on the menu in the "Cloud Platform" tab, enabling the creation of an Account coupled with the
Cardiovice App Mobile Application. The Registration Form allows you to create an Account
corresponding to a specific Service Recipient. Creating an Account is also possible via the Mobile
Application.
3. ACCOUNT (PROFILE) – marked with an individual name (login) and a confidential password of the
Service Recipient, a set of resources in the Service Provider's ICT system coupled with the Mobile
Application, in which the Service Recipient's data is collected. The Service Recipient may log into
the same Account both via the www.cardiovice.com/cloud Website and the Mobile Application.
The prerequisite for creating an Account, regardless of whether it was created via the website of
the Website at www.cardiovice.com/cloud or the Mobile Application, is to read and accept the
Mobile Application Terms and Conditions. The recipient is responsible for the confidentiality of
his password.
4. PRODUCT REGISTRATION FORM – a form available on the website of the Service that allows
registration of purchased products in order to extend the warranty. The Product Registration

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Form allows you to send personal data of a specific Service Recipient and information about the
products owned by him.
5. INTEREST IN THE PRODUCT FORM – the form is available on the website of the Service in the
menu tab "Where to buy?" enabling the Service Recipient to send messages to the Service
Provider about their interest in a specific product or products.
6. CONSUMER – a natural person who performs a legal transaction with an entrepreneur not related
directly to his business or professional activity.
7. ENTREPRENEUR – a natural person, legal person and organizational unit referred to in Art. 331 of
the Civil Code (i.e. an organizational unit that is not a legal person, to which the law grants legal
capacity), conducting business or professional activity on its own behalf.
8. TERMS AND CONDITIONS – these Website Terms and Conditions.
9. SERVICE – the Service Provider's website at www.cardiovice.com .
10. NEWSLETTER – Electronic Service that allows the Service Recipient to subscribe to and receive
free information from the Service Provider regarding the Website to the e-mail address provided
by the Service Recipient.
11. MOBILE APPLICATION – Cardiovice App provided by the Service Provider.
12. SERVICE PROVIDER – TELEMEDICAL INNOVATIONS spółka z ograniczoną odpowiedzialnością
entered into the Register of Entrepreneurs by the District Court in Gliwice, 10th Commercial
Division of the National Court Register under KRS number: 0000653884, place of business and
address for service: ul. Wincentego Pola 16, 44-100 Gliwice, NIP: 7123325660, REGON:
366116390, e-mail address: info@telemedicalinnovations.com .
13. SERVICE RECIPIENT, CUSTOMER – a natural person, legal person or an organizational unit without
legal personality, which the law grants legal capacity, using the Electronic Service.
14. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Client via
the Website.

§ 3

TYPE AND SCOPE OF ELECTRONIC SERVICES

1. The Service Provider enables the use of Electronic Services via the Website, such as:
1.1. creating and maintaining a Customer Account coupled with the Mobile Application enabling:
a) creating a profile and entering and changing your personal data and sensitive data
along with the possibility of deleting the Account,
b) accepting and revoking marketing consents,
c) access to the archive of ECG test reports (in PDF format) made via the Mobile
Application, with the possibility of downloading them,

1.2. Newsletter,
1.3. sending a message via the Contact Form,
1.4. registering purchased products in order to extend the warranty via the Product Registration
Form,
1.5. sending a message via the Product Interest Form,
1.6. downloading instructional videos, instructions for use and product presentations in the
Service menu in the "Download" tab.
2. The provision of Services to the Customers on the Website takes place under the conditions
specified in the Terms and Conditions.
3. In order to create or log in to the Customer Account coupled with the Mobile Application, it is
necessary to click the "Cloud Platform" button in the menu, from which you are redirected to the
Website www.cardiovice.com/cloud that allows you to access the Account.
4. The Service Recipient is not able to log in to the Customer Account via the Website
www.cardiovice.com/cloud performing an ECG test. This service is available to the Service
Recipient only after logging into the Account via the Mobile Application.

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5. The "Registration" tab in the Service menu allows you to extend the product warranty.
6. In order to extend the warranty, the Customer is obliged to complete the Product Registration
Form.
7. "Where to buy?" Tab in the Service menu, it allows you to send a message to the Customer via
the Product Interest Form.
8. The content of the Service menu in the "Download" tab is protected by copyright and is the
property of the Service Provider. The Service Recipient may use the content provided by the
Service Provider within the limits of permitted use.
9. The Service Recipient is prohibited from publishing or duplicating the content contained in the
Service menu in the "Download" tab.
10. The Service Provider has the right to post advertising content on the Website. These contents
constitute an integral part of the Website and the materials presented therein.

§ 4

CONDITIONS FOR THE PROVISION AND CONCLUSION OF CONTRACTS FOR THE PROVISION OF

ELECTRONIC SERVICES

1. Provision of Electronic Services specified in § 3 point 1 of the Terms and Conditions by the
Service Provider is free of charge.
2. The period for which the contract for the provision of Electronic Services is concluded:
2.1. the contract for the provision of Electronic Services consisting in maintaining an Account
(Profile) is concluded for an indefinite period,
2.2. the contract for the provision of Electronic Services consisting in the use of the Newsletter is
concluded for an indefinite period,
2.3. the contract for the provision of Electronic Services consisting in enabling the sending of a
message to the Service Provider via the Contact Form is concluded for a definite period of
time and is terminated when the message is sent or the Service Recipient ceases to send it,
2.4. the contract for the provision of Electronic Services consisting in registering products in
order to extend the warranty via the Product Registration Form is concluded for a definite
period of time and is terminated when the Form is completed or the Service Recipient
ceases to fill it,
2.5. the contract for the provision of Electronic Services consisting in enabling the sending of a
message to the Service Provider via the Product Interest Form is concluded for a definite
period of time and is terminated when the message is sent or the Customer ceases to send
it,
2.6. the contract for the provision of Electronic Services consisting in enabling the download of
instructional videos, instructions for use and presentation of the Service Provider's products,
available in the Service menu in the "Download" tab, is concluded for a definite period of
time and is terminated when the file is downloaded or the Service User ceases to download
it.
3. Technical requirements necessary for cooperation with the ICT system used by the Service
Provider:
3.1. a computer or a mobile device with Internet access,
3.2. access to e-mail,
3.3. a web browser with the latest available software version,
3.4. enabling cookies and Javascript in the web browser.
4. The Service Recipient is obliged to use the Website in a manner consistent with the law and
morality, with respect for personal rights and intellectual property rights of third parties.
5. The Service Recipient is obliged to enter data consistent with the facts.
6. The Service Recipient is prohibited from providing illegal content.

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§ 5

CONDITIONS FOR TERMINATION OF CONTRACTS FOR THE PROVISION OF ELECTRONIC SERVICES
1. Termination of the contract for the provision of Electronic Services:
1.1. The contract for the provision of Electronic Services of a continuous and indefinite nature
(Account management, Newsletter) may be terminated,
1.2. The Service Recipient may terminate the contract with immediate effect and without giving
reasons by:
a) sending a relevant statement via e-mail to the following address:
info@telemedicalinnovations.com in the case of the Newsletter,
b) deletion of the Account, which is tantamount to the termination of the contract for
the provision of Electronic Services consisting in maintaining the Account,

1.3. The Service Provider may terminate the contract for the provision of Electronic Services of a
continuous and indefinite nature in the event of breaches of the Service Recipient in relation
to the Service Provider, after an ineffective prior call to cease the violations with an
appropriate deadline. In such a case, the contract expires after 7 days from the date of
submitting the declaration of will to terminate it (notice period),
1.4. termination leads to termination of the legal relationship with effect for the future,
1.5. The Service Provider and the Service Recipient may terminate the contract for the provision
of Electronic Services of a continuous and indefinite nature at any time by agreement of the
parties.

§ 6

COMPLAINTS PROCEDURE

1. Complaints related to the provision of Electronic Services by the Service Provider:
1.1. Complaints related to the provision of Electronic Services via the Website may be submitted
by the Service Recipient via e-mail to the following address:
info@telemedicalinnovations.com ,
1.2. in the above e-mail, please provide as much information and circumstances as possible
regarding the subject of the complaint, in particular the type and date of occurrence of the
irregularity and contact details. The information provided will significantly facilitate and
accelerate the consideration of the complaint by the Service Provider,
1.3. Consideration of the complaint by the Service Provider takes place immediately, no later
than within 14 days from the date of notification,
1.4. The Service Provider's response to the complaint is sent to the Customer's e-mail address
provided in the complaint or in another way provided by the Service Provider.

§ 7

INTELLECTUAL PROPERTY

1. All content constituting an integral part of the Website posted on the website at
www.cardiovice.com is protected by copyright and (subject to the elements used under license,
transfer of copyrights and fair use) are the property of TELEMEDICAL INNOVATIONS spółka z
ograniczoną odpowiedzialnością entered into Register of Entrepreneurs by the District Court in
Gliwice, 10th Commercial Division of the National Court Register under KRS number:
0000653884, place of business and address for service: ul. Wincentego Pola 16, 44-100 Gliwice,
NIP: 7123325660, REGON: 366116390. The Service Recipient bears full responsibility for damage
caused to the Service Provider, resulting from the use of any content on the www.cardiovice.com
website, without the Service Provider's consent.

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2. Any use by anyone, without the express written consent of the Service Provider, of any of the
elements constituting the content and content of the website www.cardiovice.com is a violation
of the Service Provider's copyright and results in civil and criminal liability.
3. The Service Recipient, by sending files and other content to the Website, confirms his right to
dispose of them and bears sole responsibility for infringement of proprietary and related
copyrights and personal rights of third parties, and in the event of any claims or demands being
made by any person in relation to the Website, I undertake release the Website from any liability
for infringements and to fully satisfy claims of third parties in this regard.

§ 8
RESPONSIBILITY

1. The Service Provider will make every effort to ensure that the data available on the Website is
complete and up-to-date and presented with due diligence, taking into account the existing
factual and legal circumstances, within the limits permitted by law.
2. Recipients are fully liable for breaking the law or for damage caused by their actions on the
Website, in particular by providing false data, disclosing classified information or other secrets
protected by law, violation of personal rights or copyrights and related rights.
3. The Service Provider is responsible for the processing of personal data of the Service Users
contrary to the purposes of the Website or in violation of the provisions of the GDPR.
4. The Service Provider is not responsible towards the Service Recipients who are not Consumers:
4.1. for any damage and loss, directly or indirectly (including damage due to loss of profits from
running a business, interruptions in business operations or loss of business information and
other property damage), resulting from the use, inability to use or malfunction of the
Website's software, resulting from the shutdown or failure of the ICT system, failure of the
power grid,
4.2. in connection with improper use of the Website by the Service Recipient who is not a
Consumer and the malfunctioning of computer hardware, computer software or the
communication system through which the Service Recipient connects to the Website
system,
4.3. for any damage resulting from errors, failures and interruptions in the functioning of the
Website or caused by incorrect recording or reading of data downloaded by the Customers,
4.4. for disruptions in the proper functioning of the Website,
4.5. for the actions of third parties consisting in the use of data and materials posted on the
Website that is inconsistent with generally applicable law or these Terms and Conditions.

§ 9
FINAL PROVISIONS

1. Agreements concluded through the Website are concluded in accordance with Polish law.
2. Changes made to the Terms and Conditions of the Website by the Service Provider shall be
binding on the Service Recipient, provided that he has been properly informed about the
changes.
3. The Service Provider informs the Service Recipient about the changes by placing the changed
documents on the Website, indicating the date from which they apply.
4. In the event of non-compliance of any part of the Terms and Conditions with applicable law, the
relevant provisions of Polish law shall apply in place of the challenged provision of the Terms and
Conditions.
5. Any disputes arising between the Service Provider and the Service Users will be resolved first by
negotiation, with the intention of an amicable settlement of the dispute. However, if this would

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not be possible or would be unsatisfactory for either party, disputes will be resolved by a
competent common court, in accordance with point 6 of this paragraph.
6. Court settlement of disputes:
6.1. any disputes arising between the Service Provider and the Service Recipient who is also a
Consumer shall be submitted to the competent courts in accordance with the provisions of
the Code of Civil Procedure of November 17, 1964,
6.2. any disputes arising between the Service Provider and the Service Recipient who is not also
a Consumer shall be submitted to the court having jurisdiction over the seat of the Service
Provider.
7. The Service Recipient who is a Consumer also has the right to use out-of-court dispute
resolution, in particular by submitting, after the end of the complaint procedure, an application
to initiate mediation or an application for consideration of the case by an arbitration court (the
application can be downloaded from the website http: //www.uokik.
gov.pl/download.php?plik=6223). The list of Permanent Consumer Arbitration Courts operating
at the Provincial Inspectorates of the Trade Inspection is available on the website:
http://www.uokik.gov.pl/wazne_adresy.php#faq596). The consumer may also use the free help
of a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks
include consumer protection. Out-of-court redress after the complaint procedure is completed is
free of charge.
8. In order to resolve the dispute amicably, the consumer may, in particular, submit a complaint via
the ODR (Online Dispute Resolution) internet platform, available at:
http://ec.europa.eu/consumers/odr/.